Privacy Policy

Effective date: June 10, 2026 

Last updated: Aug 16, 2026

 

Aurelius Health Inc. (“Aurelius,” “we,” “us,” or “our”) is a healthcare narrative studio. We help healthcare organizations develop the research, strategy, narrative architecture, digital experiences, content, and communications that support their defining moments.

 

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, subscribe to our communications, request information, book a meeting, apply to work with us, or otherwise interact with Aurelius.

 

By using our website or providing personal information to us, you acknowledge this Privacy Policy.

 

 1. Information We Collect

 

We may collect the following categories of information.

 

 Information you provide directly

 

This may include:

 

- Name

- Work email address

- Phone number

- Job title

- Organization name

- Website or social-media profile

- Information about your organization, project, goals, timeline, budget range, and business needs

- Materials you choose to share, such as a presentation, brief, website link, publication, event information, or other files

- Communications you send to us

- Information submitted through contact, inquiry, booking, newsletter, partnership, referral, or career forms

 

 Information collected automatically

 

When you use our website, we or our service providers may automatically collect limited technical and usage information, including:

 

- IP address

- Browser type and device information

- Operating system

- Pages viewed, links selected, and time spent on the website

- Referring URL

- Approximate location derived from IP address

- Cookie identifiers and similar technologies

- Form interactions and website performance data

 

 Information from other sources

 

We may receive business contact information and professional information from publicly available sources, referrals, event organizers, partners, social-media platforms, directories, and business-intelligence or CRM providers.

 

 2. How We Use Information

 

We use personal information to:

 

- Respond to inquiries and requests

- Assess whether Aurelius is a suitable partner for your organization or project

- Schedule meetings and manage business-development conversations

- Provide requested materials, proposals, estimates, and services

- Manage client, partner, supplier, and referral relationships

- Improve our website, communications, offers, and user experience

- Understand how visitors find and use our website

- Send relevant updates, insights, invitations, and marketing communications where permitted by law

- Maintain records, protect our rights, prevent fraud, and meet legal obligations

- Recruit and evaluate job applicants or potential contractors

 

We collect and use personal information only for purposes that are reasonable in the circumstances and consistent with this Privacy Policy.

 

 3. Healthcare and Sensitive Information

 

Do not submit patient health information, personal health information, clinical records, or other sensitive personal information through our website forms unless Aurelius has specifically asked you to do so and a suitable written agreement and secure transfer process are in place.

 

If you are sharing client materials with Aurelius as part of a potential or active engagement, please provide only the information necessary for the purpose and ensure you have the authority to share it.

 

Aurelius does not provide medical advice, clinical care, legal advice, regulatory advice, or investment advice through this website.

 

 4. Cookies and Analytics

 

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand website usage, measure performance, improve our content, and support relevant communications.

 

Cookies are small files placed on your device that help a website remember information about your visit.

 

Depending on the tools enabled on our website, these technologies may be provided by:

 

- Our website host and content-management-system provider

- Analytics providers

- Form, scheduling, CRM, and marketing-automation providers

- Embedded video, social-media, or other third-party content providers

 

You may control or delete cookies through your browser settings. Disabling cookies may affect certain website features.

 

 5. Marketing Communications

 

Where required by law, we will obtain your consent before sending commercial electronic messages. You may unsubscribe from marketing communications at any time by using the unsubscribe link in the message or by contacting us at info@aureliushealth.io.

 

We may still send non-marketing communications where necessary, including responses to your inquiry, meeting confirmations, proposal-related communications, service notices, or information related to an existing business relationship.

 

 6. When We Share Information

 

We do not sell personal information.

 

We may share personal information with trusted service providers that help us operate our business and website, including providers of:

 

- Website hosting and maintenance

- Analytics and performance measurement

- CRM and business-development tools

- Form, scheduling, and email systems

- Cloud storage and document collaboration

- Professional services, including legal, accounting, insurance, or IT support

 

These providers may process information on our behalf and only as needed to provide their services to us.

 

We may also disclose personal information:

 

- When required or permitted by law

- To protect the rights, safety, property, or security of Aurelius, our clients, or others

- In connection with a corporate transaction, such as a merger, financing, acquisition, reorganization, or sale of assets

- With your consent or at your direction

 

 7. International Processing

 

Aurelius may use service providers that process or store information outside Canada, including in the United States or other jurisdictions. Information processed outside Canada may be subject to the laws of those jurisdictions and may be accessible to governmental, regulatory, or law-enforcement authorities in accordance with applicable law.

 

 8. Retention and Security

 

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, meet legal, accounting, or reporting requirements, resolve disputes, and enforce agreements.

 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, unauthorized access, use, disclosure, alteration, or destruction. No method of online transmission or storage is completely secure. Please do not send sensitive information through unsecured channels.

 

 9. Your Privacy Choices and Rights

 

Subject to applicable law, you may request access to, correction of, or information about the personal information we hold about you. You may also withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions.

 

To make a privacy request, contact:

 

Privacy Officer 

Aurelius Health Inc. 

Email: info@aureliushealth.io 

Address: 161 Palmdale Drive Toronto ON M1T 1P2 Canada

 

We may need to verify your identity before responding to a request.

 

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.

 

 10. Third-Party Websites

 

Our website may link to third-party websites, platforms, or content. Aurelius is not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies before providing personal information.

 

 11. Children

 

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children.

 

 12. Changes to This Policy

 

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Your continued use of the website after changes take effect means you acknowledge the revised policy.

 

 13. Contact Us

 

For privacy questions, requests, or concerns, contact:

 

Aurelius Health Inc. 

161 Palmdale Drive Toronto ON M1T 1P2 Canada

info@aureliushealth.io 

+1 (647) 773-5662

Your questions. Answered.

Not sure what to expect? These answers cover the most common questions about working with Aurelius.

More questions? Reach out directly.

We respond within 24 hours.

How do you work with organizations that already have an internal marketing or communications team?
How do you work with organizations that already have an internal marketing or communications team?
How long does it take to see commercial results?
How long does it take to see commercial results?
Do you work on a project basis or as an ongoing partner?
Do you work on a project basis or as an ongoing partner?
How do you measure whether the work is actually performing?
How do you measure whether the work is actually performing?
What makes Aurelius different from a traditional healthcare agency?
What makes Aurelius different from a traditional healthcare agency?
What does the engagement look like in the first 90 days?
What does the engagement look like in the first 90 days?

More questions? Reach out directly.

We respond within 24 hours.